Effective Date: October 5, 2026
Last Updated: October 5, 2026

This Privacy Policy explains how Wirefrag ("we", "us", or "our") collects, uses, processes, and protects your information when you download, install, and play Wirefrag (the "Game") on Android devices and supported platforms.

By downloading, installing, or playing Wirefrag, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Wirefrag is designed with a privacy-first approach. We do not require you to create an account with an email address or real name. However, to provide online multiplayer, stability monitoring, and optional advertising, certain technical data is collected automatically:

A. Device and Technical Information

  • Hardware & OS Details: Device manufacturer, model, operating system version, CPU/GPU capabilities, screen resolution, and language settings.
  • Game Performance & Diagnostics: Frame rates, benchmark performance scores, graphic presets, and memory usage.
  • No Sensitive Permissions: Wirefrag does not access or request permissions for your camera, microphone, device contacts, precise GPS location, or external device files/storage.

B. Multiplayer & Online Networking Data (Epic Online Services)

  • Product User ID (PUID): When playing online, an anonymous unique identifier is generated via Epic Online Services using your device credentials.
  • IP Address: Required for establishing peer-to-peer (P2P) networking, lobby matchmaking, and relay connections during multiplayer matches.
  • Gameplay & Match Context: In-game player handle, match state, latency (ping), combat events (frags/score), and lobby session identifiers.
  • In-Game Communications: Text chat messages sent during multiplayer matches are transmitted in real time to other participants in the lobby. Chat messages are transient and are not archived or permanently stored on our servers.

C. Crash & Error Telemetry (Sentry)

  • When an unexpected crash or game error occurs, diagnostic reports are transmitted to help us fix bugs and optimize engine stability.
  • This includes stack traces, breadcrumb logs (e.g., scene transitions, map loaded), game state at the time of error, and basic hardware tags. No personal identifying information (PII) is included in crash reports.

D. Advertising Identifiers (Google AdMob)

On mobile platforms where ads are enabled, Google AdMob may collect and process:

  • Google Advertising ID (GAID).
  • Ad interactions (impressions, clicks, rewarded video completion).
  • Coarse location and network data used to serve relevant or non-personalized ads.

E. Local Data Stored on Your Device

  • Game settings (sensitivity, field of view, audio levels, custom touch control layouts).
  • Local offline progression, leaderboard stats, and temporary ad-free "sabbatical" expiry timestamps.
  • This data is stored strictly in your device's private application sandbox (user://) and is not synced to external personal servers.

2. How We Use Your Information

We process collected data exclusively for the following purposes:

  1. To Provide Core Gameplay: Facilitating multiplayer matchmaking, lobby synchronization, in-match text chat, and real-time P2P networking.
  2. To Maintain Game Stability: Identifying crashes, profiling performance bottlenecks across various hardware configurations, and releasing bug fixes.
  3. To Monetize and Offer Rewards: Serving banner ads and delivering rewarded video ads that grant temporary ad-free gameplay intervals ("Sabbaticals").
  4. To Ensure Fair Play: Monitoring match integrity and preventing exploits, tampering, or malicious network behavior.

3. Third-Party Service Providers

Wirefrag integrates third-party software development kits (SDKs) that may collect and process information subject to their own privacy policies:

4. Children’s Privacy (COPPA & GDPR-K Compliance)

Wirefrag is a fast-paced competitive action shooter and is not directed to children under the age of 13 (or 16 within the European Economic Area / UK). We do not knowingly collect personal identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to remove such data.

5. Data Retention & Security

  • Local Data: Retained on your device until you clear the app cache or uninstall the Game.
  • Telemetry & Crash Logs: Retained in Sentry for a limited diagnostic window (typically 30–90 days) before automatic deletion.
  • Match Sessions: Multiplayer session data in Epic Online Services is transient and discarded upon match completion.
  • Security: We employ industry-standard encryption protocols (HTTPS/TLS) for all data in transit across external SDKs and relay services.

6. Data Deletion Requests & User Rights

Depending on your jurisdiction (including GDPR, UK GDPR, and CCPA / CPRA), you have the right to access, restrict, or delete your data:

  • Local Data Deletion: Because Wirefrag stores local preferences and match settings on your device without user accounts, you can immediately delete all local data by uninstalling the application or clearing the app storage in your Android settings.
  • Telemetry & Diagnostic Deletion: To request deletion of any transient crash logs or network records associated with your IP address or device identifier, please email us at [email protected] with the subject line "Data Deletion Request". Requests are processed within 30 days.
  • Opt-Out of Personalized Ads: You can reset or opt out of personalized ad tracking directly via Android system settings (Settings > Google > Ads > Delete or Reset Advertising ID).
  • Do Not Sell My Personal Information: We do not sell your personal information to third parties for monetary or other valuable consideration.

7. International Data Transfers

Because our third-party infrastructure providers (Epic Games, Google, and Sentry) maintain servers globally, your technical data may be transferred to and processed in countries outside of your country of residence, including the United States. These providers maintain standard contractual clauses and encryption standards to safeguard your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, legal obligations, or game features. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

CONTACT US